1: Open Rapid RMS App, select Settings. 2: Click Tender Configuration. 3: Click on the payment method that needs printed receipts. 4: In the new window, click Print Receipt. A receipt will [...]
With Star Micronoics models older than the 39449871, you will need to download the Star Micronics app in order to establish auto-connect. 1: Make sure your printer is paired with your iPad. 2: [...]
In the event your Bluetooth keyboard loses connection, your onscreen keyboard can easily be located in the Rapid RMS app. In most modules, your keyboard will automatically appear. In the Cash [...]
1: Open Settings on iPad, click Bluetooth and find the scanner to ensure there is a connection. Note: If scanner is not connected, you will need to follow the scanner’s manual on how to connect [...]
First let’s check to see if their is a connection between the printer and cash drawer 1: Select the Cash Register icon. Enter 4-digit Passcode. 2: Click the menu button in the top left hand [...]
The issue likely has to do with the connection between the iPad and the printer. 1: Check if the printer is connected to the iPad via Bluetooth. a) Open Settings on the iPad. Click Bluetooth, and [...]
Solution 1: Open POSRetail (RCR), and click setting on login page. Click on Customer Display on left menu, than display device pair (It should show Disconnected). It will search for nearby [...]
Solution 1: Double click the home button on iPad and slide up to close the application. Reopen the Rapid RMS application and check if the problem continues. If this does not fix the problem, go [...]