Discounting in Back Office To create reoccurring discount features for certain products or to establish an employee discount, you will utilize Back Office 1: Login to Back Office [...]
You can ring a item(s) in Cash register by following ways: Step 1: To ring up an item, you can scan the item with your scanner. Step 2: Look up an item in inventory by touching the “Item” on left [...]
Step 1: From Dashboard click on Daily report icon. Step 2: On bottom right of the page, click on Manager Report. Step 3: Select appropriate tab to view and print report. Step 4: Click print on [...]
1: Open Settings on iPad, click Bluetooth and find the scanner to ensure there is a connection. Note: If scanner is not connected, you will need to follow the scanner’s manual on how to connect [...]
First let’s check to see if their is a connection between the printer and cash drawer 1: Select the Cash Register icon. Enter 4-digit Passcode. 2: Click the menu button in the top left hand [...]
The issue likely has to do with the connection between the iPad and the printer. 1: Check if the printer is connected to the iPad via Bluetooth. a) Open Settings on the iPad. Click Bluetooth, and [...]
Solution 1: Open POSRetail (RCR), and click setting on login page. Click on Customer Display on left menu, than display device pair (It should show Disconnected). It will search for nearby [...]
Solution 1: Double click the home button on iPad and slide up to close the application. Reopen the Rapid RMS application and check if the problem continues. If this does not fix the problem, go [...]
1. From Dashboard, select the Shift In-Out Icon. 2. Enter Quick Access Pin. 3. Select Open Shift. 4. Enter the opening amount of the register, then click Open Shift. 5. A pop-up will appear [...]
Clock In 1: Open the Rapid RMS application on iPad 2: Select the Clock In-Out Icon 3: Enter Quick Access Pin 4: Click Clock-In at the bottom of the screen 5: User will be prompted with a message [...]