How to add a Customer in RCR ?

When a customer is added to the bill then all transactions of that customer include in customer Loyalty.
For connecting customers, there are various ways as per the following.

Add customer from Bill

  1. Open RapidRMS application.
  2. Go into the Cash Register Module (RCR).
  3. Click on the Customer Add option, which is available at the top of the bill.

  4. The Customer Details screen will be open.

  5. Please enter your Customer Mobile No., then related customers will display as per your enter number.

  6. Once you select a customer from the list then it will be added.

  7. If any new customer then it will give you a popup that says ‘There is no Record”.

  8. Once you click on “OK” button then it will give you the screen below with 3 options (Mobile No., Full Details and Skip)



    Mobile No.: Click on this option, if you want to add customers directly with mobile no.
    Full Details: Click on this option, if you want to fill up full details of the customer.

    Please fill up Loyalty ID, First Name, Last Name, Email ID and click on the SAVE button.

    Once you click on the SAVE button, you will get the message ‘Successfully Inserted”.



    Once you click on the Ok button then your customer will be added.

    Skip: Click on this option, if you want to cancel that screen.
  9. If you know the customer then you can select the “View Customer” option and it will open your existing customer list. Here you can select your customer from this list.




Add Customers from the Tender Screen.

  1. Open rapid RMS application.
  2. Go to the cash register module.
  3. Ring up items in the bill and go to the tender screen.
  4. Click on the “Customer Add” option which is available at the top left corner.

  5. The Customer Details screen will be open.

  6. Please enter your Customer Mobile No., then related customers will display as per your enter number.

  7. Once you select a customer from the list then it will be added.

  8. If you enter any new customer mobile number and enter the submit button then it will give you a popup that says ‘There is no Record”.

  9. Once you click on “OK” button then it will give you the screen below with 3 options (Mobile No., Full Details and Skip)



    Mobile No.: Click on this option, if you want to add customers directly with mobile no.
    Full Details: Click on this option, if you want to fill up full details of the customer.

    Please fill up Loyalty ID, First Name, Last Name, Email ID and click on the SAVE button.

    Once you click on the SAVE button, you will get the message ‘Successfully Inserted”.


    Once you click on the Ok button then your customer will be added.


    ● Skip : Click on this option, if you want to cancel that screen.
  10. If you know the customer then you can select the “View Customer” option and it will open your existing customer list. Here you can select your customer from this list.



Add Customers from the invoice screen.

  1. Open rapid RMS application.
  2. Go to the cash register module.
  3. Go to the invoice screen.
  4. Click on the Customer add option which is available at the top left corner.
  5. When clicking on that option then the customer list will open select any customer.
  6. Particular Invoice Detail will display customer loyalty.